Honestly, Visible is not for everyone. And we’re cool with it.

Wireless technology’s progression has the world moving in Visible’s direction. If you’re digitally-savvy and not looking to be locked into a family wireless plan, you should absolutely check us out. Why? Because we offer a truly remarkable single line wireless experience.

Subscribing to Visible is a fully digital experience: managing your plan, using eSIM, and requesting customer service are all done through our app. This has been our goal from the very beginning – to reimagine wireless to make it radically simple and accessible, not just from a cost perspective, but also from a seamless digital experience. And we wanted to offer this high-quality, digital service to every customer, especially those needing just a single line. We don’t believe in saving our best discounts or perks for those with multiple lines.

But, if you want to continue to stand in lines at retail stores, sit on hold for hours to get help, and only be eligible for a discount when you subscribe to more than one line…Visible isn’t for you. You’ve got other options.

One of the questions I get asked most often is, ‘Why don’t you create a 1-800 number?’ The answer isn’t complicated: Visible is not designed for the user who wants an old-fashioned dial up solution. We’d never choose to have a 1-800 number! In fact, it's our ultimate goal to offer such a smooth digital experience that a 1-800 number wouldn’t even be needed in the first place.

We’re truly focused on the ‘wireless’ part of wireless. Our goal is to provide reliable 5G/4G LTE service, unlimited mobile hotspot data, and unlimited talk and text at a low monthly cost– no upsells, no hidden fees, just quality service that is straightforward. And we’re really proud of that.