We don’t currently have open enrollment for Visible Protect, meaning the only time you can add Visible protect to your device is at the time you purchase your device.
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Protect your phone from the unexpected
Nobody expects to drop or lose their phone, but sometimes it happens. If it does, a Visible Protect plan can keep it from knocking you off your game.
Why worry when you can count on Visible Protect?
Accidents happen. But with Visible Protect, you're covered if they do. We partner with Assurant® to help you protect your device, secure your personal information and keep your device in tip top shape.
Drops, cracks, etc.
Oh, and spills. And even losing your phone. These are just some of your options with Visible Protect plans.
Android virus safety
Keep your Android device secure with Antivirus by Avast – included with Pocket Geek® Mobile by Assurant®.
Fast, easy coverage
If you’re buying an eligible phone from us, add your protection plan to your cart when you choose your phone.
24/7 claims & more
File a claim anytime or get troubleshooting tips online to keep small issues from becoming problems.
Choose complete protection or just the coverage you want
Available in every state but NY
New rates effective February 18, 2025.
Click here for more information.
| Complete offer | ||||
|---|---|---|---|---|
| Visible Protect Visible Protect Download brochure | Visible Protect pre-ownedVisible Protect Pre Owned Download brochure | Visible Protect Service ContractVisible Protect Service Contract Download brochure | Visible Protect InsuranceVisible Protect Insurance Download brochure | |
| Pricing Per Device Pricing varies by tier and may include tax, if applicable. | ||||
| Eligible device types | eligible device types visible protect new phone or wearable | eligible device types visible protect pre-owned visible pre-owned phone | eligible device types visible protect service contract new phone or wearable | eligible device types visible protect insurance new phone or wearable |
| Plan Coverage | ||||
| Mechanical/electrical failure (After the manufacturer's warranty expires for all plans, except Visible Protect Pre-Owned) | Mechanical/electrical failure is available in Visible protect | Mechanical/electrical failure is available in Visible protect pre-owned | Mechanical/electrical failure is available in Visible protect service contract | Mechanical/electrical failure is not available in Visible protect insurance |
| Accidental damage (drop, cracks, spills) | Accidental damage is available in Visible protect | Accidental damage is available in Visible protect pre-owned | Accidental damage is not available in Visible protect service contract | Accidental damage is available in Visible protect insurance |
| Loss | Loss is available in Visible protect | Loss is not available in Visible protect pre-owned | Loss is not available in Visible protect service contract | Loss is available in Visible protect insurance |
| Theft | Theft is available in Visible protect | Theft is not available in Visible protect pre-owned | Theft is not available in Visible protect service contract | Theft is available in Visible protect insurance |
| Service and support | ||||
| AppleCare ServicesService and support direct from Apple for eligible Apple devices. 24/7 priority access to Apple experts via chat or phone and Apple-certified repair or replacement with genuine Apple parts. | AppleCare Services are available in Visible protect | AppleCare Services not are available in Visible protect pre-owned | AppleCare Services are not available in Visible protect service contract | AppleCare Services are not available in Visible protect insurance |
| Pocket Geek® Mobile by Assurant® app | ||||
| Antivirus by Avast | Antivirus by Avast is available in Visible protect | Antivirus by Avast is not available in Visible protect pre-owned | Antivirus by Avast is not available in Visible protect service contract | Antivirus by Avast is not available in Visible protect insurance |
| File a claim | File a claim is available in Visible protect | File a claim is available in Visible protect pre-owned | File a claim is available in Visible protect service contract | File a claim is available in Visible protect insurance |
| Troubleshoot with device specific content | Troubleshoot with device specific content is available in Visible protect | Troubleshoot with device specific content is not available in Visible protect pre-owned | Troubleshoot with device specific content is available in Visible protect service contract | Troubleshoot with device specific content is not available in Visible protect insurance |
| Review protection plan details | Review protection plan details is available in Visible protect | Review protection plan details is not available in Visible protect pre-owned | Review protection plan details is available in Visible protect service contract | Review protection plan details is not available in Visible protect insurance |
Want even more info? Click the links in the table above for plan brochures that go in depth on your cost benefits, exclusions, limits and providers. For your convenience, the month-to-month plan is automatically renewed unless canceled.
Frequently asked:
When can I add Visible Protect to my device?
How do I pay for Visible Protect?
Can I purchase separate protection for my phone and wearable?
How do I file an insurance claim?
Does where I live impact my protection options?
Broken or lost phone? Filing a claim is easy
Assurant makes the process simple, quick and straightforward – like we do. So if you like us, you’ll like them.
